Information, Terms and Conditions for New and Current Clients.
Click on the links BELOW for PDF documentation.
If anything seems to be missing, or needs clarification, please email me.
General information, office hours, why I prefer you contact me by email and my professional software recommendations to run your own day to day home life and business.
Office Hours, Contact Details
Why Contact me by Email
What is included in you web design package, costs, benefits, information on why I build hand-coded websites, and how to keep your website up to date.
I have also included information on how to move on if you so choose.
Web Design Inclusions - Benefits - Ongoing Costs
Web Design Investment/Payment - New Client Commitment
Editing, Updating and Website Access
Communication and Commitment - How to treat your web designer
What are you responsibilities as a business and website owner? What are mine as your web designer? Read this PDF to help with your expectations of our relationship as designer and client.
Read more on how to update your website generally (add events, change general content, add an image), and the most efficient way to send me your edits/updates
(including a slightly humourous look at how they can take much longer than they should).
Responsibilities of Clients vs. Responsibilities of a Web Designer
Work Request Form - A Guide To Maximise Your 15 Minute Update Time
What Can Happen When A Client Requests A Website Update
Current Client Work Schedules
Due to recent feedback I will now be offering 2 x 15 minutes free General Website Updates per month, per client.
I am also now offering regular Work Schedules to help current clients keep in touch and keep their websites up to date. A Work Schedule is an agreed upon amount of time,
set aside to complete certain tasks in relation to a website after it has launched.
Once a New Client’s '3 months extra time' has expired, they can either:
a) Sign up for a Plan A or Plan B Work Schedule or;
b) Choose to pay per hour any time for any work (meaning pay as you go for any work requested)
Read through the goals of a Work Schedule below.
What is a Work Schedule?
All Work / Costs in One
I currently offer Graphic Design (cards, banners, posters, flyers etc) including converting images and Word docs to PDFs for Manuals, Classes and Workshops.
I also offer TeamViewer Remote Access Support for any PC/Email issues I may be able to help you with. Pricing is listed in the documents below.
Graphic Design Investment and Terms
Document Preparation and Remote Access Support
"A friend recommended Neri to me since she has been using her services several years. Upon contacting Neri she understood that I was not an expert in the field and therefore had many doubts, concerns and questions.
Neri immediately reassured me and explained that she would be with me each step of the way and that we would work things out together. This has been nothing but true.
Neri is extremely professional, she will always take into account any wishes or suggestions given, and if something doesn't work she won't just dismiss it but usually goes out of her way to either help in finding plenty of alternatives,
or offer additional material to look at in order to narrow the choice. I had many good fun days in building my website, but also a few bad ones, where my creativity
just wasn't there at all and I felt quite overwhelmed, not able to focus on the tasks ahead and wondering how I would ever get to the end...
Neri always "picked me up" at the right moment and put me in a better place thanks to her reassurance and in depth knowledge.
After working with Neri for almost 10 months now, the website is finished I am extremely happy to see the results as it is exactly what I had hoped and wished for and therefore will recommend Neri to many others.
Thank you beautiful Neri, your generosity, compassion, helpful nature and brilliant sense of humour has made all the difference in this journey!"
Katya - Fitness the Holistic Way